E-Mail from Margaret & Phillip Floyd, April 8, 2001:

We have the Excel NE with the 12 volt fan option. We installed the Excel-NE per the instructions and it went well. We have been using the Excel-NE for about three weeks now and think it is great, no odor, no fuss, no water. I am 56 years 5' 6" Margaret is 54 and 4' 11" the step was the only thing we were not sure about, but it has not been a problem at all. And after all we can feel better about not running the pump or using all that water. We should have done this years ago.

Thank You for a fine product.

-Margaret & Phillip Floyd